Last updated: 20th August 2023

1. Introduction

Welcome to Phythealth (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you access or use our telehealth services and website.

2. Information We Collect

2.1. Personal Information: We may collect personal information, including but not limited to:

• Name
• Contact information (email address, phone number)
• Date of birth
• Medical history and health-related information
• Payment information (if applicable)

2.2. Non-Personal Information: We may also collect non-personal information, such as:

• Cookies and analytics data
• Device information (e.g., IP address, browser type)
• Usage data (e.g., pages visited, interaction with the website)

3. How We Use Your Information

We may use your information for the following purposes:

3.1. Providing Telehealth Services: To provide telehealth services, including consultations, medical advice, and related services.

3.2. Communication: To communicate with you regarding appointments, updates, and relevant information.

3.3. Improvement and Research: To improve our services and conduct research for better healthcare solutions.

3.4. Legal Obligations: To comply with legal obligations and regulations.

4. Disclosure of Your Information

We may share your information with:

4.1. Healthcare Providers: To facilitate telehealth consultations and services.

4.2. Service Providers: Third-party service providers who assist us in delivering our services (e.g., hosting providers, payment processors).

4.3. Legal Requirements: When required by law or to protect our rights and safety.

5. Your Choices and Rights

You have certain rights regarding your personal information:

5.1. Access and Correction: You can access and correct your personal information by contacting us.

5.2. Opt-Out: You may opt out of receiving marketing communications from us.

6. Security

We employ reasonable security measures to protect your information. However, no method of transmission over the internet is entirely secure.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the last updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at admin@phythealth.com.